Shipping policy

Brease World Shipping Policy – New Zealand

Here's everything you need to know about how we ship to New Zealand.

Order Processing Time:

  • All orders are processed within 1-2 business days after your purchase.

Shipping & Delivery:

  • Orders to New Zealand are shipped from our international fulfilment centre and delivered by a local carrier such as NZ Post or Aramex.
  • Please allow 7–15 days for delivery.
  • Each parcel holds up to 2 weighted plushies. Orders of 3 or more are sent in several parcels, which may arrive on different days.

Shipping Fees, Taxes & Duties:

  • Shipping is free. All import duties and taxes are included in the price, so there is nothing extra to pay on delivery.

Shipment Confirmation & Tracking:

  • You will receive a confirmation email with your tracking number as soon as your order ships.

Delivery Address, Refused and Undeliverable Parcels:

  • Please make sure your delivery address is complete and correct before you place your order. We ship to the address you provide.
  • If a parcel is refused on delivery, or cannot be delivered because the address is incorrect or incomplete, we are unable to refund the order or resend it free of charge.

Lost or Damaged Items:

  • If your order is lost or damaged in transit, please email us at support@breaseworld.com and we will resolve it as quickly as possible.

Customer Service:

  • Reach us anytime at support@breaseworld.com and we will get back to you within 1-2 business days.

This does not affect your rights under the New Zealand Consumer Guarantees Act.

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