Refund policy
Refund Policy – Australia
30-day satisfaction guarantee
If you are not satisfied within 30 days of delivery, we will refund you in full. You do not need to send the product back.
- Email support@breaseworld.com with your order number and a photo of the product.
- The satisfaction guarantee refund is limited to one per customer (per household).
Faulty, damaged or wrong items
If your item is faulty, damaged, or not what you ordered, email support@breaseworld.com with a photo within 30 days of delivery. We will send a replacement or refund you in full.
Refused and undeliverable parcels
Parcels that are refused, or cannot be delivered because of an incorrect or incomplete address, cannot be refunded or resent free of charge. See our shipping policy.
How refunds are paid
Approved refunds are paid to your original payment method within 10 business days. Your bank may take a few extra days to process it.
Exchanges
Orders to Australia ship from our international fulfilment centre, so we are unable to offer exchanges for a different product.
Your rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy limits those rights.